March 16, 2020
March 16, 2020
To: Solheim Employees, Residents, Family Members and Stakeholders
From: Solheim CEO, Sam Oden
We are restricting all non-essential personnel and continue to ask that all non-essential visitors (including family members, friends, children, etc) postpone ALL visits to Solheim until further notice.] At Solheim, the health and safety of our residents, family members and staff continue to be top of mind amid concerns about the spread of the coronavirus disease (COVID-19). We are dedicated to sharing as much information with you about how we continue to plan and coordinate our services to our residents.
Steps we’re taking
Based on input and direction from our local agencies and Government, Solheim has implemented the additional procedures:
Cancelled all large group gatherings and events, communal dining, and group activities
Instituted one point of entry to Solheim for staff, vendors and residents through our Front Lobby
Active screening for signs and symptoms of infection
Actively disinfecting on a regular schedule
Teaching proper handwashing technique as one of the first and foremost ways of preventing the spread of germs
Video calls (FaceTime or Skype) with loved ones available for scheduling by visiting our website.
We encourage you to use digital/virtual communication to stay in touch with friends and family members during this time. We understand this may cause an inconvenience; however, we serve one of the most vulnerable populations, and appreciate you being a big part of helping keep our staff and residents safe and healthy.
Steps you can take
Practice preventative measures by doing the following:
Avoid close contact with people who are sick
Avoid touching your eyes, nose, and mouth
Cover your cough or sneeze with tissue, throw tissue in trash
Wash hands often with soap and water for at least 20 seconds (say the ABCs)
Help us by visiting your loved one virtually, rather than in person
Stay up to date. For more information on Solheim activities, please visit our website www.solheimsenior.org
Our first priority remains keeping Solheim staff, residents and family members safe and well-informed while doing what we can to help minimize potential spread of the coronavirus. Please know we are devoting significant resources and efforts to help mitigate against possible adverse impacts from the coronavirus and will continue working hard to provide the level of care you have come to expect.
Regular updates will be emailed and posted to www.solheimsenior.org. We will continue to monitor local, state, and federal reports and share information as it becomes available.
If you have any questions, please direct them to Tina Antypas at firstname.lastname@example.org or call 323 257-7518 X225.